Link Your Phone to Microsoft Teams: SMS Integration Guide
You link your phone to Microsoft Teams to send and receive SMS messages directly from your PC, integrating your mobile device for streamlined communication.
This means you manage text conversations alongside your work communications, handling messages, missed calls, and voicemails all within the Teams app on your computer.
This integration typically requires Microsoft Teams Premium or a qualifying Microsoft 365 Business license.
Once linked, your SMS conversations appear in the Chat section of your Teams app, making it easy to switch between chat and text without leaving your PC.
Link your phone to Microsoft Teams by opening Teams settings, navigating to the Mobile device tab, and clicking “Link your phone”. Scan the QR code with your phone to connect. Your SMS messages will then appear in the Teams Chat section.
Administrative Prerequisites and Licensing
To use Microsoft Teams SMS integration, your IT admin needs to make sure your company has the right setup, including a Microsoft Teams Phone license and a phone number for each user, and that you’re in the US or Canada.
10DLC Registration and Compliance
Sending texts from Microsoft Teams requires your business to follow 10DLC rules, which means registering your brand and campaign in the Teams Admin Center to avoid messages being blocked by phone companies.
How to Enable SMS in the Teams Admin Center (Admin Only)
Admins can turn on SMS for Teams users by going to the Teams Admin Center, checking phone number settings, and adjusting messaging policies. Make sure your 10DLC registration is approved first.
- Log in to the Teams Admin Center.
- Navigate to Voice > Phone numbers.
- Select the user’s phone number and ensure it is voice-enabled.
- Go to Messaging policies to enable SMS features for specific users.
- Ensure your 10DLC brand and campaign are approved to avoid message segment delivery failures.
How to link your phone
Linking your phone to Microsoft Teams lets you manage calls and texts right from your computer. Just open the Teams app, go to Settings, and follow the simple steps to connect your device.
- Open the Start menu and find Microsoft Teams in your list of apps.
Turn on or off automatically starting Microsoft Teams - You can also launch the app using the Taskbar.
Turn on or off automatically starting Microsoft Teams - If a small window appears, click the expansion button on the menu bar to open the full Teams window.
Turn on or off automatically starting Microsoft Teams - Click the Settings and more (three dots) button near your profile picture. Select Settings from the menu.
Turn on or off automatically starting Microsoft Teams - On the left side of the screen, click the Mobile device tab.
Link your phone to Microsoft Teams app - Look for the SMS messages integration section and click the Link your phone button.
Link your phone to Microsoft Teams app - A window will pop up with a QR code. Use your phone to scan this code.
Link your phone to Microsoft Teams app - Check the code on your phone to confirm the connection. Once finished, your device will show as connected.
Link your phone to Microsoft Teams app
You will now see your text messages in the Chat section of your Teams app.
Summary
Linking your phone to Microsoft Teams lets you use your computer as a central place for calls and texts, helping you stay organized and save time, as long as the required licensing and registration are in place.
Is SMS in Teams available outside the US and Canada?
Currently, Microsoft Teams SMS integration is exclusively available for users located in the United States and Canada. Microsoft has not yet announced a timeline for expanding this specific SMS functionality to other international regions. Please check the official Microsoft Learn documentation for the most recent updates on geographical availability.
Can I use SMS with Direct Routing or Operator Connect?
Microsoft Teams SMS works best with Microsoft Calling Plans, and while some Operator Connect services might offer texting, it’s not a standard feature with Direct Routing, so you’ll need to check with your provider.
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About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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