How to Back Up Your Files Using Windows Backup Before Performing a Reset

What Windows Backup Actually Saves (and What It Doesn’t)

Windows Backup is not a complete copy of your entire hard drive. It won’t save a copy of Windows itself, your installed drivers, or program files sitting outside your user folders. If you need a complete image of your drive like the old “Backup and Restore (Windows 7)” tool in Control Panel 🎛️ creates, this isn’t it. Windows Backup works at the file and settings level, using your Microsoft account and OneDrive as the storage location.

What it does back up:

• Your Desktop, Documents, Pictures, Videos, and Music folders — synced to OneDrive so they’re available from any device signed into your Microsoft account.
• A list of your installed apps — Windows remembers what you had installed from the Microsoft Store and reinstalls them automatically after a reset, on a new PC, or when you sign back in.
• Your settings and preferences — things like your desktop background, language settings, and some accessibility options.
• Saved Wi-Fi 📶 network names and passwords.

What it does not back up: anything stored outside those five user folders; files on a second drive or partition; browser bookmarks or passwords in a third-party manager; and desktop programs you installed manually from outside the Microsoft Store (these appear as shortcut suggestions afterward, not automatic reinstalls). If your files live elsewhere — say, in a folder you created directly on your C: drive — Windows Backup won’t touch them, and a reset with “Remove everything” will delete them for good.

Before You Start

1. Sign in with a Microsoft account, not a local account. Windows Backup depends on OneDrive, so it needs a Microsoft account attached to your device. If you're using a local account, go to Settings > Accounts > Your info and select Sign in with a Microsoft account instead. If the Windows Backup page is greyed out or won't let you toggle anything on, this is almost always why.

   

2. Check your OneDrive storage. The free tier gives you 5GB, which fills up fast with large photo or video libraries. Open OneDrive from the system tray (the cloud icon near the clock) and check how much space you've used. If you're running low, see the section below on freeing up space.
3. Connect to a stable internet connection. The initial sync can take a while depending on how much you're uploading, and it needs to finish before the reset — don't start a reset while files are still uploading.

How to Back Up Your Files With Windows Backup

1. Open Settings by pressing Windows key + I.

   

2. Select Accounts from the left-hand menu. You'll see a list of account-related pages including Your info, Email & accounts, and Sign-in options.

   

3. Select Windows Backup. This opens a page with a summary of what's currently being backed up and separate toggles for folders, apps, and settings.

   

4. Next to Back up your files, select Manage sync settings. A panel opens listing your Desktop, Documents, Pictures, Videos, and Music folders, each with its own toggle.
5. Turn on the toggle for each folder you want synced to OneDrive. Once enabled, Windows starts uploading the contents of that folder immediately — you'll see a progress indicator on the OneDrive icon in the system tray.
6. Close the panel once all the folders you need are toggled on. The Windows Backup page now shows those folders as actively syncing.

If a folder toggle won't turn on, it usually means OneDrive itself isn't signed in or is paused. Open the OneDrive icon in the system tray, check for an error message, and sign back in if prompted.

How to Back Up Apps, Settings, and Passwords

1. On the same Windows Backup page in Settings, find the toggle for Remember my apps and turn it on if it isn't already. This saves a list of your Microsoft Store apps so they reinstall automatically later.

   

2. Turn on Remember my preferences to include things like accessibility settings, your desktop theme, and language preferences.
3. Turn on Remember my Wi-Fi network passwords if you don't want to re-enter every saved network password by hand after the reset.

These three toggles are separate from file syncing, so you can turn them on even if you decide not to back up your folders to OneDrive — though if you're about to reset the PC, there's little reason not to enable all of them.

How to Check That Your Backup Finished

1. Select the OneDrive icon in the system tray (click the small arrow to show hidden icons if you don't see it).
2. Look at the sync status. A spinning arrows icon means files are still uploading. A green checkmark means all your files have finished uploading.
3. Open File Explorer and go to one of your synced folders, such as Documents. Each file should show a green checkmark badge once it's fully backed up. A blue cloud icon means the file exists online but hasn't finished syncing, or is set to download-on-demand rather than stored locally.

If it's stuck and not moving, pause and resume syncing from the OneDrive icon's settings menu, or restart the OneDrive app.

What to Do If OneDrive Storage Is Full

If OneDrive shows you're out of space, Windows Backup will stall partway through and you'll get a notification that files couldn't be uploaded. You have three options:

• Remove or move files you don't need backed up out of the synced folders temporarily.
• Buy more OneDrive storage or upgrade to a Microsoft 365 subscription, which includes a much larger storage allowance.
• Back up the overflow manually — copy anything that won't fit onto a USB drive or external hard drive instead, since Windows Backup can't split a backup across cloud and local storage.

Backing Up Files Windows Backup Doesn't Cover

Before you reset, go through your drive manually for anything outside the five default folders. Check for:

• Files saved directly to C:\ or to a custom folder you created outside Documents, Pictures, Music, or Videos.
• Email stored locally in a desktop mail client rather than a web-based service.
• Game saves, which are often buried in AppData rather than in your user folders.
• Browser bookmarks and saved passwords, if you don't already sync your browser to an account.
• License keys or installers for desktop software you bought outside the Microsoft Store — Windows Backup won't remember these, and you'll need to reinstall and reactivate them manually.

Copy anything in this category to an external drive or a separate cloud folder before you move on to the reset.

How to Reset This PC After Your Backup Is Done

This step needs an administrator account — if you're on a shared PC and signed in with a standard account, you'll need to enter admin credentials when prompted.

1. Open Settings and go to System > Recovery.

   

2. Next to Reset this PC, select Reset PC.

   

3. Choose Keep my files to remove apps and settings but leave your personal files in place, or Remove everything to wipe the drive completely. If your files are already safely in OneDrive, "Remove everything" is the more thorough option and the one that best clears out whatever problem prompted the reset.

   

4. Follow the remaining prompts to confirm your choice and start the reset. Your PC restarts several times during this process — don't turn it off.

How to Restore Your Files After the Reset

1. After the reset finishes and Windows finishes setup, sign in with the same Microsoft account you backed up with.
2. Windows prompts you to restore your backup during the out-of-box setup, or you can open the OneDrive app afterward and sign in to start syncing your folders back down.

   

3. Give OneDrive time to download everything — large photo or video libraries can take a while depending on your connection speed.
4. Check the Microsoft Store app or the Start menu for your remembered apps; Windows reinstalls them automatically if you had that toggle turned on before the reset.

How to Undo Windows Backup Syncing

If you want to stop backing up a folder — for example, if OneDrive storage runs low — go back to Settings > Accounts > Windows Backup > Manage sync settings and turn off the toggle for that folder. This stops new files from uploading, but files already copied to OneDrive stay there until you delete them from OneDrive directly. Turning off a folder toggle doesn't delete anything already on your PC.

What to Do Next

Once your files, apps, and settings are confirmed backed up, you're ready to run the reset without worrying about what you'll lose. If you'd rather have a complete image of your drive instead of a file-level backup, look at the older Backup and Restore (Windows 7) tool in Control Panel or third-party imaging software, since Windows Backup won't cover a full system restore. And if OneDrive sync keeps stalling during the backup, check your storage plan and connection before you try the reset again rather than forcing it through.