How to Fix Grayed Out Remove PIN Button in Windows 11
Sometimes when you try to remove your PIN sign-in on Windows 11, the “Remove PIN” button appears grayed out. You can’t click it. This guide will help you fix that so you can remove the PIN if you want.
Windows 11 uses a feature called Windows Hello. It makes signing into your computer safer and easier. You can sign in using a PIN, your face, or your fingerprint.
Using a PIN is safer than a password. It only works on your device. If you want, you can switch back to using your password. You do this by removing the PIN. But if the “Remove PIN” button is grayed out, follow the steps below to fix it.
How to Fix the Grayed Out Remove PIN Button
Follow these simple steps:
Step 1: Open Settings on Your Windows 11 PC
Click the Start menu. It’s the Windows icon at the bottom left. Then click the Settings gear icon.
Or press Windows key + I on your keyboard to open Settings directly.

Step 2: Click Accounts
In Settings, click Accounts from the menu on the left side.

Step 3: Select Sign-in Options
Now, click Sign-in options on the right panel.

Step 4: Find the PIN Section
Find the PIN (Windows Hello) section and click to expand it.

Step 5: Turn Off the Security Setting
Scroll down inside the PIN section to find Additional settings.
⚠️ Note: The next step requires admin privileges.
Turn off the toggle that says: “For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device.”

Step 6: Remove Your PIN
Go back to the PIN (Windows Hello) section. Now, the Remove button should be clickable!

Click Remove to delete your PIN. Now you can use your password to sign in instead.
Summary
- The “Remove PIN” button can be grayed out because of a security setting.
- Turning off the setting that says “only allow Windows Hello sign-in” lets you remove your PIN.
- Now you can switch back to signing in with your password if you prefer.
If you want to learn more about Windows Hello and PIN sign-in, check out these helpful guides:
How to Login with a PIN in Windows 11
How to Reset a PIN in Windows 11
How to Remove an Account PIN in Windows 11
Was this guide helpful?
Leave a Reply