How to Reset Microsoft Store App in Windows 11

Is your Microsoft Store acting up? Sometimes, the app won’t open, freezes, or just stops working. This guide will show you how to fix it.

Why reset the Microsoft Store?

The Microsoft Store is a special type of app designed to work across many Windows devices. Over time, its settings can get corrupted or cluttered. Resetting it clears out these bad settings and brings the app back to its original factory state, just like it was when you first bought your computer.

What happens when you are done?

Once you reset the app, it will be clean and fresh. Note that you will be signed out, and any custom preferences you saved inside the store app will be deleted. You will simply need to sign back in to start using it again.

Prerequisites

Before you begin, ensure your internet connection is stable. Check for pending updates by going to Settings > Windows Update. Keeping your system updated is the best way to prevent app errors.

Method 1: Using App Settings

This is the easiest way to fix the store.

1. Open your Start menu.
2. Find the Microsoft Store icon.
3. Right-click on it and select App settings.

Scroll down until you see the Reset section. You can try the Repair button first, which doesn’t delete your data. If that doesn’t work, click the Reset button.

A warning will appear telling you that this will delete the app’s data, including your sign-in details. Click Reset again to confirm.

Method 2: Using WSReset.exe

The WSReset.exe tool is a built-in command that clears the Microsoft Store cache without changing your account settings.

1. Press Windows Key + R on your keyboard.
2. Type wsreset.exe and press Enter.
3. A blank command prompt window will open. Wait for it to close automatically; the Store will then launch on its own.

Method 3: Using PowerShell (Admin Required)

If the first methods didn’t work, you can force the store to re-register itself. Requires admin privileges.

1. Click the Start button and type PowerShell.
2. Right-click the result and choose Run as administrator.

To reset the store for your own user account, copy and paste this command into the window and press Enter:

Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

If you want to reset the store for everyone who uses this computer, use this command instead:

Get-AppxPackage -AllUsers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Advanced Repair: SFC and DISM

If the store is still broken, your system files might be damaged. Requires admin privileges.

1. Open PowerShell as administrator.
2. Type sfc /scannow and press Enter.
3. After that finishes, type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

Summary

If your Microsoft Store is crashing or failing to open, you don’t need to be an expert to fix it. You can use the built-in App settings menu to reset the app to its default state. If the problem continues, using PowerShell as an administrator to re-register the app is a powerful way to clear out deeper issues. These steps will help ensure your apps download and update without any more headaches.

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