How to reset Microsoft Store Cache in Windows 11
Resetting the Microsoft Store cache in Windows 11 fixes problems with downloading or updating apps.
The Microsoft Store cache stores temporary files that help the Store load faster, similar to how your web browser saves website data.
When temporary files in the Microsoft Store become mixed up or corrupted, the Store may not work correctly, stopping you from getting new apps or updates.
Resetting the Microsoft Store cache is a common fix for Windows 11 users experiencing Store problems. This simple step will not delete any apps you have already purchased.
To reset the Microsoft Store cache, close the Store, press Windows key + R, type WSReset.exe, and press OK. A command prompt will appear briefly, and the Store will then open. This common fix resolves app installation and update problems.
Resetting the Microsoft Store Cache
Method 1For Default Apps
Resetting the Microsoft Store cache on Windows 11 can fix problems with installing or updating apps. This method uses a built-in tool that’s quick and easy to use for most common issues. Just follow a few simple steps, and the tool will automatically clear the cache and reopen the Store.- Close the Microsoft Store app if it’s open.
- Press the Windows key + R on your keyboard. This opens a small window called “Run.”
- In the “Open” box, type
WSReset.exeand then click OK. - A black Command Prompt window will appear for a few seconds, then close automatically. The Microsoft Store will then open.
Method 2For Third-Party Apps (Requires Admin Rights)
Clearing specific third-party app cache data in the Microsoft Store on Windows 11 offers an advanced solution when the basic cache reset fails. This method requires administrator access and uses Windows PowerShell. Performing this action helps resolve issues with individual apps by removing their stored data.
- Close the Microsoft Store app if it’s open.
- Open Windows Terminal. You can usually find this by searching for it in the Start menu. Make sure to select Windows PowerShell from the options.
- Copy the command below and paste it into the PowerShell window. Press Enter. This command shows you a unique ID (called a SID) for each user account on your computer.
- Get-WmiObject win32_useraccount | Select name,sid
- Look at the list and find the username of the account that is having problems. Note down its corresponding SID (it looks like a long number starting with “S-1-5-…”).
- Open the Registry Editor. You can do this by typing
regedit.exein the Windows search bar and pressing Enter. - In the Registry Editor, go to this location in the left-hand pane:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore- Now, follow these steps:
- In the left pane, find and click on the AppxAllUserStore key to expand it.
- Find the key that matches the SID you wrote down earlier.
- Right-click on that SID key and select Delete.
- A confirmation message will appear. Click Yes to confirm you want to delete it.
- Finally, restart your computer for the changes to take effect.
References:
https://support.microsoft.com/en-US/accounts-billing/microsoft-store-doesnt-open
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Richard
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Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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