How to Reset Your Windows 11 PC While Keeping Your Files
You can reset your Windows 11 PC and keep your personal files by using the built-in “Keep my files” option.
This process reinstalls Windows 11, effectively refreshing your operating system, while preserving your documents, pictures, music, and other essential personal data.
This is a powerful troubleshooting step, especially useful if you’re experiencing performance issues or app glitches on your PC. It’s like giving your computer a fresh start without losing what matters most.
To perform this reset, you’ll navigate to the Reset this PC option within Windows Settings, which you can typically find by searching for “reset” directly in the Start menu.
Go to Settings > System > Recovery, then click “Get started” under Reset PC. Select “Keep my files” to reinstall Windows while saving your personal documents and data.
Before You Reset: Important Steps
Before we start, there are things you need to do. Doing these first will save you trouble later.
1Back Up Your Important Files (Just in Case!)
Before you reset your Windows 11 PC, it’s a good idea to back up your important files like documents, photos, and videos, even though the ‘Keep my files’ option usually protects them.
- What to back up: This includes your documents, photos, videos, music, and any other personal files you saved or downloaded.
- Where to back up: You can use an external hard drive, a USB drive, or online storage like OneDrive, Google Drive, or Dropbox.
2Get Your App Installers and License Keys Ready
Resetting your Windows 11 PC will remove all your installed programs, so you’ll need to reinstall them later. Gather your app installers and any license keys or product codes now, as you can’t get them back after the reset.
3Check Your BitLocker Recovery Key (If You Use It)
Your BitLocker recovery key typically saves to your Microsoft account. Locate the key by visiting account.microsoft.com/devices/recoverykey using a different device. You can also print the recovery key for safekeeping.
How to Reset Your PC and Keep Your Files
Now that you’re prepared, let’s reset your PC. We’ll do this through Windows Settings, which is the most direct way.
Step 1Go to Recovery Settings
To begin resetting your Windows 11 PC, go to the Recovery settings by opening Settings, selecting System, and then clicking Recovery in the left-hand menu.
- Click the Start button (the Windows logo) in the bottom-left corner.
- Click the Settings icon (it looks like a gear). Or, press
Windows key + Ion your keyboard. - In the Settings window, click on System.
- Scroll down the menu on the left and click on Recovery.

Step 2Start the Reset
In the Recovery settings, you’ll see a few options. Find the one to start resetting your PC.
The "Recovery options" screen in Windows 11 shows a "Reset PC" button. Clicking "Get started" next to "Reset PC" begins the process of restarting your computer.

Step 3Choose “Keep my files”
When resetting your Windows 11 PC, the most important choice is to select ‘Keep my files’, which reinstalls Windows and removes apps and settings but keeps your personal files.
- Keep my files: This option reinstalls Windows. It removes apps and settings but keeps your personal files. This is the one you want!
- Remove everything: This option reinstalls Windows and removes all your files, apps, and settings. Use this if you want a completely fresh start or are giving your PC away.
Click on Keep my files.

Why: Choosing “Keep my files” tells Windows to keep your documents, pictures, music, videos, and other personal files in folders like Desktop, Documents, and Downloads. However, all the apps you installed, like games or software, will be removed.
Step 4Choose How to Reinstall Windows
After selecting ‘Keep my files’ for your Windows 11 reset, you’ll choose how to reinstall Windows, either with a ‘Cloud download’ for the latest version or a ‘Local reinstall’ using existing files on your PC.
- Cloud download: This downloads a new copy of Windows from Microsoft’s servers. It’s usually best because you get the latest version with all updates. You need a good internet connection for this.
- Local reinstall: This uses the Windows files already on your computer. It’s usually faster if your internet is slow, but it might not have the newest updates.
Pick the option that works best for your internet speed. If you have good internet, Cloud download is often the best choice.

Step 5Check Extra Settings
Before confirming your Windows 11 reset, check the ‘Extra settings’ screen to understand what will happen, including options for cleaning data or reinstalling preinstalled apps.
Click "Change settings" if this option appears. This setting might show options for cleaning data, which is not ideal for keeping files, or for deciding if preinstalled apps should be put back.
Make sure the settings are what you expect. Double-check that your personal files will be kept and that you are not choosing to erase all data.

Click Confirm or Next to continue.
Why: This screen is your last chance to review the details. Look carefully to make sure you haven’t accidentally chosen an option that would delete your personal files.
Step 6Confirm and Start the Reset
You’re almost done! Windows will now show you a final summary and ask if you’re ready to start.
Read the summary screen carefully. It will say again that Windows will be reinstalled, apps and settings will be removed, but your personal files will be kept.
Click the Reset button.

Step 7Wait for the Reset to Finish
Resetting your Windows 11 PC can take a long time, from 30 minutes to several hours, and your PC will restart multiple times during the process.
Your PC will restart several times during this process.
The computer screen may turn black for up to 15 minutes or more during the reset process. This black screen is a normal part of the procedure. Do not force the PC to shut down or restart the computer during this time, as doing so could cause data loss or system damage.
You will eventually see a progress bar showing you how far along it is.
Step 8First Setup After Reset
After your Windows 11 PC resets, you’ll go through the initial setup again, just like when it was new, but your personal files will still be there.
- You’ll be asked to choose your region, keyboard layout, and connect to Wi-Fi.
- You’ll probably need to sign in with your Microsoft account again.
- Windows will then install updates and get your desktop ready.

Reference:
https://support.microsoft.com/en-us/windows/reset-your-pc-0ef73740-b927-549b-b7c9-e6f2b48d275e
Summary
Resetting your Windows 11 PC while keeping your files is a great way to fix issues or refresh your system without losing data. By backing up files, gathering app installers, and choosing the ‘Keep my files’ option in Settings, you can successfully reinstall Windows.
What happens if I reset my PC but keep my files?
Resetting your Windows 11 PC while keeping your files reinstalls the operating system, removing installed applications and settings but preserving your personal documents, photos, music, and videos. It's like a fresh start for Windows without losing your data.
How to reset Windows without losing your files?
To reset Windows without losing files, go to Settings > System > Recovery. Click 'Reset PC' and choose 'Keep my files'. This option reinstalls Windows, removes apps and settings, but keeps your personal data intact, offering a clean system.
How long does it take to reset 🪟 Windows 10 to keep my files?
Resetting Windows 10 while keeping your files typically takes between 30 minutes to 2 hours. The exact duration depends on your PC's specifications, the number of files you have, and the complexity of the issues being resolved.
How to factory reset without losing everything on PC?
To factory reset without losing everything, use the 'Reset this PC' option in Windows Settings. Select 'Keep my files' to reinstall Windows while preserving your personal documents, photos, and videos. Apps and settings will be removed, but your core data remains safe.
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About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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