How to Reset Your Microsoft Account Password
A Microsoft account password reset lets you regain access to your Windows PC, Outlook, and OneDrive when you forget your login details. Your Microsoft account acts as the single login for all Microsoft services and your main computer.
Microsoft sends a security code to your backup email address or phone number to verify your identity before you change your password. You just need to enter this code on the account recovery page to create a new password and get back into your account safely.
Go to the Microsoft account sign-in page and enter your email. Follow the prompts to verify your identity using a code sent to your linked email or phone number, then create a new password. If you can’t access your security info, use the Microsoft Account Recovery Form.
Step-by-Step: Resetting Your Password
Resetting your Microsoft account password involves visiting the official Microsoft sign-in page and following the steps to prove your identity. This usually involves getting a code sent to your phone or email, which helps you securely regain access to your account.
- Go to the official Microsoft account sign-in page.
- Enter your email address or username and click Next.

Head over to the official Microsoft account sign-in page and enter your email address or username. Microsoft requires a quick identity check before proceeding, sending a verification code to a linked email or phone number.

If you don’t get the code, click “Use a different verification option.”

Select how you’d like to be contacted and click Next.

To reset your Microsoft Account password, enter your full email address in the provided field. Click the "Get code" button. Microsoft will then send a code to that email address. Enter the received code to continue the password reset process. If you cannot access the selected email, click "Show more verification methods" to select your phone number as an alternative verification option.

Enter the last 4 digits of your phone number to get a text message. Once that's confirmed, you can set up a new, strong password.
Account Recovery and Troubleshooting
If you can't reset your Microsoft account password with usual methods, the Account Recovery Form is your next step to prove ownership. This form helps you regain access when other options fail. However, it may not work if two-step verification is active.
Go to the Account Recovery Page to get started.

Security Best Practices
Keeping your Microsoft account secure involves protecting your information and stopping unwanted access. Use the Microsoft Authenticator app for enhanced security, ensure your recovery phone number and email address are current, and be wary of deceptive emails.- Use the Authenticator App: It is safer than SMS codes.
- Update Security Info: Regularly check your recovery email and phone number.
- Beware of Phishing: Microsoft will never ask for your password via email. Only use the official account.live.com domain.
- Account Lockout: If you enter the wrong password too many times, your account may be locked for security. Wait 24 hours before trying again.
Summary
- Resetting your password is the fastest way to regain access to your files.
- Always verify your identity using your linked email or phone number.
- If a standard reset fails, use the account recovery form to prove ownership.
- Keep your contact information updated to avoid future lockouts.
What if I no longer have access to my recovery email or phone number?
If you can't access your recovery email or phone number, you'll need to use the Microsoft Account Recovery Form to prove your identity.
How long does the account recovery process take?
After you send in the recovery form, Microsoft usually checks it within 24 hours. They'll send the results to the contact email you provided when you submitted it. Make sure to check your spam folder if you don't hear back in that time.
Can I reset my password if I have two-factor authentication enabled?
Yes, you can reset your password, but you need access to at least two ways to verify yourself. If you've lost access to both your main and backup security information, you won't be able to reset your password. This is because two-factor authentication is specifically designed to prevent unauthorized access.
What should I do if I suspect my account was hacked?
If you suspect your Microsoft account has been hacked, the first and most important step is to change your password immediately.
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About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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