How to Unlink Devices from Your Microsoft Account
Unlinking a device from your Microsoft account removes its connection to your profile and stops it from using services like the Microsoft Store. Your Microsoft account lets you link up to 10 devices at the same time, so clearing out old hardware keeps your list accurate.
Cleaning up this list matters when you sell, trade, or give away an old PC, laptop, or tablet. Removing old hardware also frees up a spot when you buy a new device.
Visit the Microsoft Store device management page and sign in. Locate the device you want to remove and click “Unlink,” then confirm the action. This process severs the connection for app store licenses but does not factory reset the device.
Why Unlink Microsoft Account Devices?
Reaching the 10-device limit for app downloads or improving account security prompts the need to unlink Microsoft account devices. Unlinking frees up a spot for new hardware and ensures only current gadgets connect to Microsoft data.
What Happens When You Unlink a Device?
Unlinking a device from a Microsoft account causes it to lose app store licenses, though a factory reset does not happen automatically. The device continues to function, though the account no longer ties to it for app updates, allowing a new owner to use it.
Before You Begin: Back Up Your Data
Backing up important files to an external drive or cloud storage remains crucial before unlinking Microsoft account devices. Removing a device from an account leaves personal data intact, so backups protect information when selling or donating hardware.
Removing vs. Signing Out
Signing out of Windows removes an account from the current session. Meanwhile, removing a device from the Microsoft account security dashboard deletes its record from Microsoft’s servers. Always remember to sign out of Windows Settings before removing a device from the online portal.
How to Unlink Microsoft Account Devices
- Visit the Microsoft Store device management page.
- Sign in with your credentials.
- Locate the device you wish to remove.
- Click Unlink.

- Confirm the action by clicking Unlink again.

Head to the Microsoft Store device management page and sign in with your credentials. Locate the device you want to remove, then click Unlink and confirm the choice.
Security Implications: Selling or Losing Devices
Selling or losing a device requires considering security implications through features like Remote Lock or Find My Device prior to unlinking a Microsoft account. Unlinking alone fails to protect data if someone possesses the password or accesses the device, so removing the account first remains essential.
Troubleshooting Device Removal
Encountering an error calls for trying these steps:
- Clear your browser cache and cookies.
- Use a different web browser.
- Check the Microsoft support page for service outages.
- Ensure you are not trying to remove the device you are currently using.
Summary
Unlinking devices helps maintain the 10-device limit and keeps accounts secure. Remember to back up data and sign out of accounts locally before removing hardware from the Microsoft dashboard. This practice keeps personal information private during a sale or loss of a computer.
Does removing a device from my account factory reset it?
Removing a device from a Microsoft account does not factory reset it; the action only disconnects it from app store licenses. Erasing all personal data to prepare hardware for a new owner requires performing a full factory reset through the Windows Settings menu.Does removing a device from my account factory reset it?
No, removing a device from a Microsoft account does not factory reset it. The process only severs the link between the account and the device regarding app store licenses. Erasing personal data requires performing a full factory reset through the Windows Settings menu before handing hardware to someone else.
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