How to Disable Personalization and Memory in Microsoft Copilot

Disabling personalization and memory in Microsoft Copilot stops the AI assistant from saving your past chats, habits, and preferences across sessions. Copilot uses these features to shape future answers based on older talks, but keeping that history means Microsoft stores a running record of everything you type on its servers.

You can turn off these memory settings in your Microsoft account at any time to give yourself a fresh start with every new chat and keep your private thoughts off remote servers.

How to Turn Off Copilot’s Memory and Personalization

Websites, Windows, and mobile apps share a similar process for disabling memory and personalization features. Steps vary slightly across platforms.

Turning Off Memory on copilot.com, Copilot for Windows, or macOS

You can disable copilot memory across copilot.com, the Copilot app for Windows, and macOS to stop the AI from saving details from your past chats. Open the Copilot app or website, click your profile icon in the top-right corner, select settings or personalization, and turn off the memory feature so your future conversations are not saved.

1. Look for your profile picture or icon. It’s usually in the top right corner.
2. Click on your profile picture. A menu will likely appear.
3. Choose your profile name from the menu.
4. Find and click on “Memory.”
5. Click on “Personalization and memory.” You should see a switch or box here. Turn it off.

Turning Off Memory in the Copilot Mobile App

On your mobile device, follow these steps:

1. Open the app’s menu. Look for an icon with three lines, usually at the top.
2. Tap your profile picture.
3. Select “Memory.”
4. Choose “Personalization and memory.” Turn the switch off.

Turning Off Memory in the Edge Sidebar

Microsoft Edge browser side panel users complete these actions:

1. Open the sidebar menu. Look for the Copilot icon or a "..." (three dots) menu in the sidebar.
2. Click on "Settings."
3. Select "Memory."
4. Find "Personalization and memory" and turn the switch off.

Controlling Microsoft Usage Data

You can control Microsoft usage data in Copilot to stop the AI from using your activity from other apps like Bing and Edge to personalize your chats. Open your profile settings in Copilot, find the data or privacy options, and turn off the usage data setting to block Microsoft from collecting your cross-service activity for better privacy.

Turning Off Microsoft Usage Data on copilot.com, Copilot for Windows, or macOS

1. Click your profile icon in the top right corner.
2. Choose your profile name from the menu.
3. Go to "Memory."
4. Find "Microsoft usage data" and turn the switch off.

Turning Off Microsoft Usage Data in the Copilot Mobile App

1. Open the menu and tap your profile icon.
2. Select "Memory."
3. Choose "Microsoft usage data" and turn the switch off.

Turning Off Microsoft Usage Data in the Edge Sidebar

1. Open the sidebar menu (look for the "..." or Copilot icon).
2. Click on "Settings."
3. Select "Memory."
4. Choose "Microsoft usage data" and turn the switch off.

References:

https://support.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-privacy-controls

Summary

Disabling Copilot memory and personalization requires these actions:

• Go to your profile settings.
• Find the "Memory" section.
• Turn off "Personalization and memory."
• To stop Copilot from using data from other Microsoft services, also turn off "Microsoft usage data" in the same "Memory" settings.