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How to Disable Personalization and Memory in Microsoft Copilot

Richard
Written by
Richard
Jul 7, 2026 Updated Aug 12, 2026 3 min read
How to Disable Personalization and Memory in Copilot
How to Disable Personalization and Memory in Copilot

Microsoft Copilot memory and personalization save your past chats, habits, and preferences to shape future answers. This feature helps the AI give you tailored suggestions based on older talks, but it also keeps a running record of everything you type.

You can turn off these memory settings in your Microsoft account to stop the assistant from saving your history. Clearing this data gives you a fresh start with every new chat and keeps your private thoughts off Microsoft servers.

⚡ Quick Answer

Go to your profile settings by clicking your profile picture. Select “Memory” and then “Personalization and memory” to turn off Copilot’s chat history usage. To prevent usage of data from other Microsoft services, turn off “Microsoft usage data” in the same settings.

How to Turn Off Copilot’s Memory and Personalization

Websites, Windows, and mobile apps share a similar process for disabling memory and personalization features. Steps vary slightly across platforms.

Turning Off Memory on copilot.com, Copilot for Windows, or macOS

Copilot memory stores past chats to provide tailored answers. The memory feature can be turned off on copilot.com, the Copilot app for Windows, and the macOS version. Click the profile picture or icon in the top-right corner of the screen to begin managing personalization settings.

  1. Look for your profile picture or icon. It’s usually in the top right corner.
  2. Click on your profile picture. A menu will likely appear.
  3. Choose your profile name from the menu.
  4. Find and click on “Memory.”
  5. Click on “Personalization and memory.” You should see a switch or box here. Turn it off.
Microsoft Copilot memory settings interface with options to manage personalization.
Microsoft Copilot memory settings interface with options to manage personalization.
Button to access Copilot personalization and memory settings on copilot.com.
Button to access Copilot personalization and memory settings on copilot.com.

Turning Off Memory in the Copilot Mobile App

Mobile device users follow a nearly identical procedure:

  1. Open the app’s menu. Look for an icon with three lines, usually at the top.
  2. Tap your profile picture.
  3. Select “Memory.”
  4. Choose “Personalization and memory.” Turn the switch off.

Turning Off Memory in the Edge Sidebar

Microsoft Edge browser side panel users complete these actions:

  1. Open the sidebar menu. Look for the Copilot icon or a "..." (three dots) menu in the sidebar.
  2. Click on "Settings."
  3. Select "Memory."
  4. Find "Personalization and memory" and turn the switch off.
Microsoft Edge settings menu showing Copilot options for personalization.
Microsoft Edge settings menu showing Copilot options for personalization.
Copilot personalization and memory settings within Microsoft Edge browser.
Copilot personalization and memory settings within Microsoft Edge browser.

Controlling Microsoft Usage Data

Activity from other Microsoft services like Bing or Edge helps generate better suggestions, but data usage remains controllable. Turning off the 'Microsoft usage data' setting stops information collection and personalization across different Microsoft products, granting enhanced privacy.

Turning Off Microsoft Usage Data on copilot.com, Copilot for Windows, or macOS

  1. Click your profile icon in the top right corner.
  2. Choose your profile name from the menu.
  3. Go to "Memory."
  4. Find "Microsoft usage data" and turn the switch off.
Microsoft Copilot memory settings interface with options to manage personalization.
Microsoft Copilot memory settings interface with options to manage personalization.
Copilot settings showing the Microsoft usage data toggle for personalization.
Copilot settings showing the Microsoft usage data toggle for personalization.

Turning Off Microsoft Usage Data in the Copilot Mobile App

  1. Open the menu and tap your profile icon.
  2. Select "Memory."
  3. Choose "Microsoft usage data" and turn the switch off.

Turning Off Microsoft Usage Data in the Edge Sidebar

  1. Open the sidebar menu (look for the "..." or Copilot icon).
  2. Click on "Settings."
  3. Select "Memory."
  4. Choose "Microsoft usage data" and turn the switch off.
Microsoft Edge settings menu showing Copilot options for personalization.
Microsoft Edge settings menu showing Copilot options for personalization.
Copilot personalization and memory settings within Microsoft Edge browser.
Copilot personalization and memory settings within Microsoft Edge browser.

References:

https://support.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-privacy-controls

Summary

Disabling Copilot memory and personalization requires these actions:

  • Go to your profile settings.
  • Find the "Memory" section.
  • Turn off "Personalization and memory."
  • To stop Copilot from using data from other Microsoft services, also turn off "Microsoft usage data" in the same "Memory" settings.

How do I turn off memory on Copilot?

Disable personalization and memory in Copilot In the Copilot mobile app: Open the menu, select your profile icon, then select Memory > Personalization and memory. In Edge Sidebar: Open the sidebar menu (...), click on Settings > Memory > Personalization and memory.

How to make Copilot use less memory?

Information saved in Copilot memory permits management and deletion. Users maintain constant control over personal data, including stored memories. Accessing and deleting saved memories happens inside Copilot Chat after signing in with a Microsoft 365 work or school account.

What is the Copilot memory function?

Copilot Memory retains important conversation details like preferences or ongoing projects. Python preferences for data science or Project Alpha tasks serve as typical examples. Specific instructions can also direct Copilot to remember items like bullet point formatting preferences.

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Richard

About the Author

Richard

Tech Writer, IT Professional

Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.

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