How to Disable Personalization and Memory in Microsoft Copilot

Microsoft Copilot uses your past conversations and Microsoft usage data to remember your preferences and current tasks.

Microsoft Copilot's personalization uses stored data to offer better suggestions, such as remembering a user is writing a report about space. This feature improves Copilot's helpfulness by tailoring its responses to individual user needs and ongoing projects.

If you prefer Copilot to start fresh without recalling previous chats, disabling personalization and memory ensures each interaction is independent.

This means Copilot won’t refer to your past discussions when generating new responses, offering a private and clean slate each time.

How to Turn Off Copilot’s Memory and Personalization

Turning off Copilot’s memory and personalization follows a similar process across different platforms, including websites, Windows, and mobile apps. Here’s how.

Turning Off Memory on copilot.com, Copilot for Windows, or macOS

Microsoft Copilot's memory feature disables conversation recall and personalization. Users can turn off Copilot's memory in its website, Windows, or macOS app. Navigate to profile settings and locate the personalization options to stop Copilot from remembering past conversations and using that information to tailor its responses.

1. Look for your profile picture or icon. It’s usually in the top right corner.
2. Click on your profile picture. A menu will likely appear.
3. Choose your profile name from the menu.
4. Find and click on “Memory.”
5. Click on “Personalization and memory.” You should see a switch or box here. Turn it off.

Turning Off Memory in the Copilot Mobile App

If you use Copilot on your phone, the steps are almost the same:

1. Open the app’s menu. Look for an icon with three lines, usually at the top.
2. Tap your profile picture.
3. Select “Memory.”
4. Choose “Personalization and memory.” Turn the switch off .

Turning Off Memory in the Edge Sidebar

If you use Copilot in the side panel of the Microsoft Edge browser:

1. Open the sidebar menu. Look for the Copilot icon or a “…” (three dots) menu in the sidebar.
2. Click on “Settings.”
3. Select “Memory.”
4. Find “Personalization and memory” and turn the switch off .

Controlling Microsoft Usage Data

Copilot uses your activity from other Microsoft services, like Bing or Edge, to offer more helpful suggestions, but you can control this. Turning off ‘Microsoft usage data’ prevents Copilot from collecting and using this information to personalize your experience across different Microsoft products.

Turning Off Microsoft Usage Data on copilot.com, Copilot for Windows, or macOS

1. Click your profile icon in the top right corner.
2. Choose your profile name from the menu.
3. Go to “Memory.”
4. Find “Microsoft usage data” and turn the switch off .

Turning Off Microsoft Usage Data in the Copilot Mobile App

1. Open the menu and tap your profile icon.
2. Select “Memory.”
3. Choose “Microsoft usage data” and turn the switch off .

Turning Off Microsoft Usage Data in the Edge Sidebar

1. Open the sidebar menu (look for the “…” or Copilot icon).
2. Click on “Settings.”
3. Select “Memory.”
4. Choose “Microsoft usage data” and turn the switch off .

References:

https://support.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-privacy-controls

Summary

To turn off Copilot’s memory and personalization:

• Go to your profile settings.
• Find the “Memory” section.
• Turn off “Personalization and memory.”
• To stop Copilot from using data from other Microsoft services, also turn off “Microsoft usage data” in the same “Memory” settings.