How to Disable Personalization and Memory in Microsoft Copilot
Microsoft Copilot memory and personalization save your past chats, habits, and preferences to shape future answers. This feature helps the AI give you tailored suggestions based on older talks, but it also keeps a running record of everything you type.
You can turn off these memory settings in your Microsoft account to stop the assistant from saving your history. Clearing this data gives you a fresh start with every new chat and keeps your private thoughts off Microsoft servers.
Go to your profile settings by clicking your profile picture. Select “Memory” and then “Personalization and memory” to turn off Copilot’s chat history usage. To prevent usage of data from other Microsoft services, turn off “Microsoft usage data” in the same settings.
How to Turn Off Copilot’s Memory and Personalization
Websites, Windows, and mobile apps share a similar process for disabling memory and personalization features. Steps vary slightly across platforms.
Turning Off Memory on copilot.com, Copilot for Windows, or macOS
Copilot memory stores past chats to provide tailored answers. The memory feature can be turned off on copilot.com, the Copilot app for Windows, and the macOS version. Click the profile picture or icon in the top-right corner of the screen to begin managing personalization settings.
- Look for your profile picture or icon. It’s usually in the top right corner.
- Click on your profile picture. A menu will likely appear.
- Choose your profile name from the menu.
- Find and click on “Memory.”
- Click on “Personalization and memory.” You should see a switch or box here. Turn it off.


Turning Off Memory in the Copilot Mobile App
Mobile device users follow a nearly identical procedure:
- Open the app’s menu. Look for an icon with three lines, usually at the top.
- Tap your profile picture.
- Select “Memory.”
- Choose “Personalization and memory.” Turn the switch off.
Turning Off Memory in the Edge Sidebar
Microsoft Edge browser side panel users complete these actions:
- Open the sidebar menu. Look for the Copilot icon or a "..." (three dots) menu in the sidebar.
- Click on "Settings."
- Select "Memory."
- Find "Personalization and memory" and turn the switch off.


Controlling Microsoft Usage Data
Activity from other Microsoft services like Bing or Edge helps generate better suggestions, but data usage remains controllable. Turning off the 'Microsoft usage data' setting stops information collection and personalization across different Microsoft products, granting enhanced privacy.
Turning Off Microsoft Usage Data on copilot.com, Copilot for Windows, or macOS
- Click your profile icon in the top right corner.
- Choose your profile name from the menu.
- Go to "Memory."
- Find "Microsoft usage data" and turn the switch off.


Turning Off Microsoft Usage Data in the Copilot Mobile App
- Open the menu and tap your profile icon.
- Select "Memory."
- Choose "Microsoft usage data" and turn the switch off.
Turning Off Microsoft Usage Data in the Edge Sidebar
- Open the sidebar menu (look for the "..." or Copilot icon).
- Click on "Settings."
- Select "Memory."
- Choose "Microsoft usage data" and turn the switch off.


References:
https://support.microsoft.com/en-us/microsoft-copilot/microsoft-copilot-privacy-controls
Summary
Disabling Copilot memory and personalization requires these actions:
- Go to your profile settings.
- Find the "Memory" section.
- Turn off "Personalization and memory."
- To stop Copilot from using data from other Microsoft services, also turn off "Microsoft usage data" in the same "Memory" settings.
How do I turn off memory on Copilot?
Disable personalization and memory in Copilot In the Copilot mobile app: Open the menu, select your profile icon, then select Memory > Personalization and memory. In Edge Sidebar: Open the sidebar menu (...), click on Settings > Memory > Personalization and memory.
How to make Copilot use less memory?
Information saved in Copilot memory permits management and deletion. Users maintain constant control over personal data, including stored memories. Accessing and deleting saved memories happens inside Copilot Chat after signing in with a Microsoft 365 work or school account.
What is the Copilot memory function?
Copilot Memory retains important conversation details like preferences or ongoing projects. Python preferences for data science or Project Alpha tasks serve as typical examples. Specific instructions can also direct Copilot to remember items like bullet point formatting preferences.
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