How to Use TPM Troubleshooter in Windows 11

What is TPM?

TPM, or Trusted Platform Module, is a special security chip built into your computer that helps keep your passwords and encryption keys safe.

The TPM Troubleshooter in Windows 11 helps fix problems with your computer's Trusted Platform Module (TPM) chip. A working TPM chip is crucial for security features, and if the TPM chip malfunctions, these security functions may not work correctly. The TPM Troubleshooter is a built-in tool designed to locate and resolve TPM issues.

How to Run the TPM Troubleshooter in 🪟 Windows 11

Follow these steps to open and run the TPM Troubleshooter:

Step 1Open the Windows Security app

1. Click the ⊞ Start menu (the Windows icon at the bottom left).
2. Type Windows Security in 🔍 the search box.
3. Click on the Windows Security app when it appears.

Step 2Go to Device Security

1. In the Windows Security app, find and click Device security on the left menu or the main page.

Step 3Open Security Processor Details

1. Under the Security processor section, click Security processor details.

Step 4Open the TPM Troubleshooter

1. On the Security processor details page, click Security processor troubleshooting.

Step 5Run the Troubleshooter

1. Under TPM Troubleshooter, click the Run button.
2. The troubleshooter will check your TPM and try to fix any problems it finds.

When you run the TPM Troubleshooter tool in Windows 11, the tool scans your Trusted Platform Module (TPM) chip. This scan identifies any problems that need fixing, such as outdated firmware or configuration errors, ensuring your security hardware works correctly.

Common TPM Issues You Might See

When using Windows 11, you might run into common TPM issues such as needing a firmware update, the TPM being turned off, or problems with TPM storage.

• Your TPM needs a firmware update.
• TPM is turned off and needs attention.
• TPM storage isn’t available, and you might need to clear TPM.
• Device health attestation isn’t available or supported.
• Your TPM doesn’t work well with your current system firmware.
• Some TPM logs are missing — restarting your computer might help.
• There is a general TPM problem — try restarting your device.

What to Do If the Troubleshooter Can’t Fix the Problem

If the TPM troubleshooter in Windows 11 can’t solve your issue, clearing the TPM is the next step to reset it to its factory settings, but be sure to back up your data first.

More Help

For detailed help and official information, visit the Microsoft support page on Security Processor Troubleshooting.

Summary

• The TPM Troubleshooter in Windows 11 helps you find and fix problems with your computer’s security chip.
• Using the Windows Security app, you can easily run this tool without needing technical skills.
• If problems remain, clearing the TPM (after backing up your data) can help reset it.
• Always keep your system updated and check the official Microsoft support if you need more help.

The TPM Troubleshooter in Windows 11 is a helpful tool that finds and fixes issues with your computer’s security chip, making it easier to keep your system secure.