How to Use TPM Troubleshooter in Windows 11

What is TPM?

TPM, which stands for Trusted Platform Module, is a security chip built into your computer that helps keep your passwords and encryption keys safe. The TPM troubleshooter in Windows 11 is a tool that helps fix issues preventing this important security chip from working right.

The TPM Troubleshooter in Windows 11 helps fix problems with your computer's Trusted Platform Module (TPM) chip. A working TPM chip is crucial for security features, and if the TPM chip malfunctions, these security functions may not work correctly. The TPM Troubleshooter is a built-in tool designed to locate and resolve TPM issues.

How to Run the TPM Troubleshooter in 🪟 Windows 11

Follow these steps to open and run the TPM Troubleshooter:

Step 1Open the Windows Security app

1. Click the ⊞ Start menu (the Windows icon at the bottom left).
2. Type Windows Security in 🔍 the search box.
3. Click on the Windows Security app when it appears.

Step 2Go to Device Security

1. In the Windows Security app, find and click Device security on the left menu or the main page.

Step 3Open Security Processor Details

1. Under the Security processor section, click Security processor details.

Step 4Open the TPM Troubleshooter

1. On the Security processor details page, click Security processor troubleshooting.

Step 5Run the Troubleshooter

1. Under TPM Troubleshooter, click the Run button.
2. The troubleshooter will check your TPM and try to fix any problems it finds.

To fix problems with your TPM security chip in Windows 11, you need to run the troubleshooter tool. You can find the TPM Troubleshooter option and click the ‘Run’ button to start. The tool will then scan your Trusted Platform Module and try to fix any issues it finds.

When you run the TPM Troubleshooter tool in Windows 11, the tool scans your Trusted Platform Module (TPM) chip. This scan identifies any problems that need fixing, such as outdated firmware or configuration errors, ensuring your security hardware works correctly.

Common TPM Issues You Might See

When using Windows 11, you might encounter a few common TPM issues. These can include your TPM needing a firmware update, finding that your TPM is turned off, or having trouble with TPM storage. Device health attestation might also be unavailable, or your TPM may not work correctly with your system.

• Your TPM needs a firmware update.
• TPM is turned off and needs attention.
• TPM storage isn’t available, and you might need to clear TPM.
• Device health attestation isn’t available or supported.
• Your TPM doesn’t work well with your current system firmware.
• Some TPM logs are missing — restarting your computer might help.
• There is a general TPM problem — try restarting your device.

What to Do If the Troubleshooter Can’t Fix the Problem

Clearing the Trusted Platform Module (TPM) resets the TPM to its original settings when the TPM troubleshooter in Windows 11 does not solve your problem. Back up all your important data before clearing the TPM because clearing the TPM erases stored keys and security data, and this process requires administrator access.

More Help

For detailed help and official information, visit the Microsoft support page on Security Processor Troubleshooting.

Summary

• The TPM Troubleshooter in Windows 11 helps you find and fix problems with your computer’s security chip.
• Using the Windows Security app, you can easily run this tool without needing technical skills.
• If problems remain, clearing the TPM (after backing up your data) can help reset it.
• Always keep your system updated and check the official Microsoft support if you need more help.

The TPM Troubleshooter in Windows 11 is a handy tool for finding and fixing issues with your computer’s security chip. You can run this tool easily using the Windows Security app, without needing advanced technical skills. If problems continue, clearing the TPM after backing up your data can help reset it.