How to Install and Use Quick Assist in Windows 11
Quick Assist is a built-in Windows 11 app that lets someone you trust view your screen and control your PC from another location. This remote support tool uses a secure 6-digit code to connect two Windows 11 computers over the internet.
You can use the app to help friends or family members fix computer issues without needing to visit them in person. It offers a simple way to troubleshoot errors or guide someone through new software settings directly on their desktop.
Install Quick Assist from the Microsoft Store by searching for it. Open the app via the Start menu or by pressing Ctrl+Win+Q. Use it to give or receive remote computer assistance.
Step 1Install Quick Assist
Installing windows quick assist is usually unnecessary because Windows 11 already includes the app by default. However, if you need to reinstall it or check for updates , open the Microsoft Store from your Start menu , search for Quick Assist, and click the install or update button to get the latest version.
If the Microsoft Store app does not appear, type "Microsoft Store" into the search bar and select it when it shows up.

This makes it faster to open later.
Find Quick Assist: When the Store is open, look for the search bar at the top. Type “Quick Assist” and press Enter.
Install the App: Quick Assist should appear in the search results. Click on it. You will see a button that says "Get" or "Install." Click that button.
This is due to company policies. You'll need to contact your IT support or administrator for assistance.
Give Permission: Windows might ask for your okay to install the app. Click "Yes" or "Allow."
All Done! The button will now say "Open." You can now use Quick Assist!

Good to know: The Microsoft Store updates Quick Assist. This means you will always have the latest features and security fixes.
Step 2Open Quick Assist
Now that Quick Assist is installed, let's open it. There are a couple of ways to do this.
Method 1Through the Start Menu
- Click the Start button (the Windows logo) in the bottom-left corner.
- Start typing "Quick Assist" in the search bar.
- The Quick Assist app should appear in the results. Click on it to open it.

Method 2The Keyboard Shortcut
Using the windows quick assist keyboard shortcut lets you open the app instantly without searching through your Start menu. Press and hold the Windows key, the Ctrl key, and the Q key at the same time on your keyboard to launch the remote support tool right away.
- Press and hold the Windows key and the Q key at the same time (Ctrl + Windows key + Q).

Tip: This shortcut saves time once you know it. It skips the need to search or go through menus.
No matter which way you choose, Quick Assist will open and be ready to help.
Why Use Quick Assist?
Quick Assist is a handy tool for when you need help with your computer or want to help someone else fix their PC.
What Happens When You Use Quick Assist?
When you start Quick Assist, you'll choose whether to give or get help, and a connection code is used to link the computers.
Reference:
Summary
Quick Assist is a built-in Windows 11 tool that lets you get or give remote computer help to others.
Is Quick Assist being discontinued?
Older versions of Quick Assist stopped working on May 23rd, and you must now download the updated app from the Microsoft Store. Once installed, the app appears under Installed Apps in your system settings.
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About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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