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Windows 🟢 Beginner

How to Install and Use Quick Assist in Windows 11

Richard
Written by
Richard
Jun 21, 2026 Updated Sep 15, 2026 3 min read
Two computer monitors displaying remote desktop software and settings with a person typing on a keyboard
Two computer monitors displaying remote desktop software and settings with a person typing on a keyboard

Quick Assist is a built-in Windows 11 app that lets someone you trust view your screen and control your PC from another location. This remote support tool uses a secure 6-digit code to connect two Windows 11 computers over the internet.

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You can use the app to help friends or family members fix computer issues without needing to visit them in person. It offers a simple way to troubleshoot errors or guide someone through new software settings directly on their desktop.

⚡ Quick Answer

Install Quick Assist from the Microsoft Store by searching for it. Open the app via the Start menu or by pressing Ctrl+Win+Q. Use it to give or receive remote computer assistance.

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Step 1Install Quick Assist

Installing windows quick assist is usually unnecessary because Windows 11 already includes the app by default. However, if you need to reinstall it or check for updates , open the Microsoft Store from your Start menu , search for Quick Assist, and click the install or update button to get the latest version.

If the Microsoft Store app does not appear, type "Microsoft Store" into the search bar and select it when it shows up.

Microsoft Store icon pinned to the Windows taskbar for quick access.
Microsoft Store icon pinned to the Windows taskbar for quick access.
💡TipYou can pin the Microsoft Store to your Start menu or taskbar.

This makes it faster to open later.

Find Quick Assist: When the Store is open, look for the search bar at the top. Type “Quick Assist” and press Enter.

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Install the App: Quick Assist should appear in the search results. Click on it. You will see a button that says "Get" or "Install." Click that button.

📝ImportantIf your computer is managed by an organization (like a school or work), you may see a message preventing app installations.

This is due to company policies. You'll need to contact your IT support or administrator for assistance.

Give Permission: Windows might ask for your okay to install the app. Click "Yes" or "Allow."

All Done! The button will now say "Open." You can now use Quick Assist!

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Quick Assist app listed in the Microsoft Store search results.
Quick Assist app listed in the Microsoft Store search results.

Good to know: The Microsoft Store updates Quick Assist. This means you will always have the latest features and security fixes.

Step 2Open Quick Assist

Now that Quick Assist is installed, let's open it. There are a couple of ways to do this.

Method 1Through the Start Menu

  1. Click the Start button (the Windows logo) in the bottom-left corner.
  2. Start typing "Quick Assist" in the search bar.
  3. The Quick Assist app should appear in the results. Click on it to open it.
Searching for Quick Assist from the Windows Start menu.
Searching for Quick Assist from the Windows Start menu.

Method 2The Keyboard Shortcut

Using the windows quick assist keyboard shortcut lets you open the app instantly without searching through your Start menu. Press and hold the Windows key, the Ctrl key, and the Q key at the same time on your keyboard to launch the remote support tool right away.

  1. Press and hold the Windows key and the Q key at the same time (Ctrl + Windows key + Q).
The Quick Assist application window open on a Windows computer.
The Quick Assist application window open on a Windows computer.

Tip: This shortcut saves time once you know it. It skips the need to search or go through menus.

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No matter which way you choose, Quick Assist will open and be ready to help.

Why Use Quick Assist?

Quick Assist is a handy tool for when you need help with your computer or want to help someone else fix their PC.

What Happens When You Use Quick Assist?

When you start Quick Assist, you'll choose whether to give or get help, and a connection code is used to link the computers.

Reference:

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https://support.microsoft.com/en-us/windows/solve-pc-problems-remotely-using-quick-assist-b077e31a-16f4-2529-1a47-21f6a9040bf3

Summary

Quick Assist is a built-in Windows 11 tool that lets you get or give remote computer help to others.

 

Is Quick Assist being discontinued?

Older versions of Quick Assist stopped working on May 23rd, and you must now download the updated app from the Microsoft Store. Once installed, the app appears under Installed Apps in your system settings.

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Tags: #Windows 11
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Richard

About the Author

Richard

Tech Writer, IT Professional

Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.

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