How to fix Sound issues when you share your Computer’s Sound in Microsoft Teams

Microsoft Teams allows you to share your computer’s sound during meetings so others can hear videos or audio clips you play.

Microsoft Teams' "Include computer sound" feature allows everyone in a meeting to hear audio from the shared computer screen, not just see the visual content. This is important for presenting videos or presentations with audio elements, ensuring a complete experience for all participants.

Many users run into trouble when their shared sound doesn’t come through. This often happens when the correct settings aren’t selected.

Fixing Microsoft Teams sound sharing problems requires simple steps in Teams and Windows audio settings. Users can resolve this common issue by adjusting these settings, which ensures their computer's sound plays correctly for meeting participants.

Fixing Low Shared Sound

If the sound you share in Microsoft Teams is too quiet for others, it’s usually because Windows is automatically lowering other sounds when it thinks you’re in a call.

What are Windows Communication Settings?

Windows audio settings automatically reduce other sound volumes during calls. This automatic volume reduction feature aims to improve focus on conversations. However, this same setting can also lower the volume of shared content.

Adjusting Sound Settings for Clearer Audio

You can stop Windows from automatically lowering your shared sound by changing a setting in the Sound control panel.

1. Open the Sound 🎛️ Control Panel

   The fastest way is to right-click the speaker icon in your Windows taskbar (usually in the bottom-right corner). In the menu that appears, choose “Sounds.” This opens the Sound 🎛️ control panel.

   💡Tip

   If you don’t see “Sounds” right away, you might need to click “Open Sound settings” first. Then, look for a link called “Sound 🎛️ Control Panel” on the right side of that window.

2. Go to the “Communications” Tab

   In the Sound 🎛️ control panel window, you’ll see tabs at the top like Playback, Recording, Sounds, and Communications. Click on the Communications tab.

3. Select “Do Nothing”

   Under the Communications tab, you’ll see options. Find the one that says something like “When Windows detects communications activity.” Select the circle next to Do nothing. This tells Windows to keep all volumes just as you set them, even during a Teams meeting.

   ⚠️Warning

   Make sure you choose “Do nothing.” The other options will keep lowering your volume.

4. Apply Your Changes

   After choosing “Do nothing,” click the Apply button, then click OK to close the Sound 🎛️ control panel. Your changes are saved right away.

Reference:

https://support.microsoft.com/en-US/teams/meetings/share-sound-from-your-computer-in-microsoft-teams-meetings-or-live-events

Summary

If the sound you share in Microsoft Teams is too quiet, it’s likely because Windows is automatically lowering volume during calls.