How to Enable or Disable Remote Assistance Connections in Windows 11
Windows 11 Remote Assistance lets a trusted person take control of your PC to help fix problems remotely.
This handy tool is built into Windows and can be a lifesaver when you need tech support but aren’t in the same room as the helper. It’s different from the Quick Assist app and won’t interfere with it.
While it’s often on by default, turning off Remote Assistance connections adds an extra layer of security when you’re not actively using it. You’ll find the options for this within the System Properties window, specifically on the Remote tab.
Adjust system settings in the Remote tab of System Properties to enable or disable Remote Assistance. Check the box to allow connections or uncheck it to disable them. This setting controls the built-in Windows Remote Assistance feature.
Enable or Disable Remote Assistance Using System Properties
- Open System Properties (SystemPropertiesRemote.exe). ⚠️ Requires admin privileges
- In the Remote tab, check the box to enable or uncheck it to disable Allow Remote Assistance connections to this computer. Then click OK.
Option Two
Enable or Disable Remote Assistance Using Command Lines
Enable Remote Assistance
This is the default configuration.
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowFullControl /t REG_DWORD /d 1 /f
netsh advfirewall firewall set rule group="Remote Assistance" new enable=yes
⚠️ Requires admin privileges
Disable Remote Assistance
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 0 /f
netsh advfirewall firewall set rule group="Remote Assistance" new enable=no
⚠️ Requires admin privileges
Option Three
Enable or Disable Remote Assistance Using Local Group Policy Editor
Windows 11 Pro, Enterprise, and Education editions allow you to toggle remote assistance using the Local Group Policy Editor. This tool manages your computer’s remote connection behavior, though administrator rights are necessary for modifications.
- Open the Local Group Policy Editor (gpedit.msc). ⚠️ Requires admin privileges
- Navigate to this location in the left pane:
Computer Configuration > Administrative Templates > System > Remote Assistance
- In the right pane, double-click Configure Solicited Remote Assistance to edit it.
Enable Remote Assistance
This is the default configuration.
A) Choose ‘Not Configured’.
Disable Remote Assistance
This will turn off Remote Assistance.
A) Choose ‘Disabled’.
B) Click OK.
You can now close the Local Group Policy Editor.
Option Four
Enable or Disable Remote Assistance Using Registry
Enable Remote Assistance
This is the default configuration.
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fAllowToGetHelp /f
Disable Remote Assistance
This will turn off Remote Assistance.
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fAllowToGetHelp /t REG_DWORD /d 0 /f
Summary
Windows Remote Assistance lets someone you trust help resolve your computer issues from afar, and you can easily turn it on or off using several methods.
Should I turn off remote assistance?
There are many other tools available for remote computer access. Personally, I like Google’s Chrome Remote Desktop.
Was this guide helpful?
100% of readers found this helpful (1 votes)
About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
No comments yet — be the first to share your thoughts!