How to Enable or Disable Remote Assistance Connections in Windows 11

This post describes steps you can take to turn on or off remote assistance connections in Windows 11.

There are many remote assistance tools available today. A popular remote support tool is TeamViewer. However, Windows has a built-in Remote Assistance tool that lets someone you trust take over your PC and fix a problem from wherever they are.

If you don’t want to use third party tools to allow others to connect to your PC, then use the built in Windows Remote Assistance that comes with Windows 11.

Before you can use it, you’ll need to enable access. It is not disabled by default. It’s only turned off. You may want to disable since it poses security risks in many cases.

Below is how you turn it on if you want to use it or turn it off if you don’t want it.

How to turn on or off remote assistance in Windows 11

As described above, Windows has a built-in Remote Assistance tool that lets someone you trust take over your PC and fix a problem from wherever they are.

Below is how you enable or disable it in Windows.

To do that click on the Start button and search for remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results.

windows 11 allow remote assistance invitations to be sent jpg

Then, on the Remote tab of System Properties, check (enable – default) or uncheck (disable) Allow Remote Assistance connections to this computer box to enable or disable Remote Assistance connections.

windows 11 turn on or off allow remote assistance connections to this computer jpg

Click Ok to apply.

Alternatively, open Local Group Policy Editor by clicking on the Start Menu and searching for Edit group policy as highlighted below.

Under Best match, select Edit group policy to launch Local Group Policy Editor.

windows 11 edit group policy

In the left pane of Local Group Policy Editor, expand the tree: 

Computer Configuration > Administrative Templates > System > Remote Assistance

In the Remote Assistance details pane on the right, locate and double-click the setting Configure Solicited Remote Assistance.

windows 11 disable remote assistance group policy jpg

In the Configure Solicited Remote Assistance setting window, set the option to Not ConfigureEnabled or Disabled.

  • Not Configured (default) – Remote Assistance default settings.
  • Enabled – Remote Assistance is enabled.
  • Disabled – Remote Assistance is disabled.
windows remote assistance enable or disable jpg

Select OK.

Close Local Group Policy Editor.

Conclusion:

This post showed you how to enable or disable Remote Assistance in Windows 11. If you find any error above or have something to share, please use the comment below.

Leave a Comment

Your email address will not be published.