This guide will help you understand what TPM is and show you simple steps to use the TPM Troubleshooter in Windows 11 to fix TPM problems.

What is TPM?

TPM stands for Trusted Platform Module. It’s a small chip inside your computer that helps keep your data safe by securely storing important information like passwords and encryption keys.

If your TPM chip isn’t working right, your computer’s security features might not work properly. That’s why Windows 11 includes a special tool called the TPM Troubleshooter to help find and fix TPM issues.

How to Run the TPM Troubleshooter in Windows 11

Follow these easy steps to open and run the TPM Troubleshooter:

1. Open the Windows Security app:
   • Click the Start menu (the Windows icon at the bottom left).
   • Type Windows Security in the search box.
   • Click on the Windows Security app when it appears.
2. Go to Device Security:
   • In the Windows Security app, find and click Device security on the left menu or the main page.
3. Open Security Processor Details:
   • Under the Security processor section, click Security processor details.
4. Open the TPM Troubleshooter:
   • On the Security processor details page, click Security processor troubleshooting.
5. Run the Troubleshooter:
   • Under TPM Troubleshooter, click the Run button.
   • The troubleshooter will check your TPM and try to fix any problems it finds.

Common TPM Issues You Might See

If your TPM is having trouble, you may see messages like:

• Your TPM needs a firmware update.
• TPM is turned off and needs attention.
• TPM storage isn’t available, and you might need to clear TPM.
• Device health attestation isn’t available or supported.
• Your TPM doesn’t work well with your current system firmware.
• Some TPM logs are missing — restarting your computer might help.
• There is a general TPM problem — try restarting your device.

What to Do If the Troubleshooter Can’t Fix the Problem

If the troubleshooter cannot fix the TPM issue, you can try to Clear TPM from the same troubleshooting page. This resets the TPM chip to factory settings.

Important: Clearing TPM will erase stored keys and data related to security, so make sure to back up your important data before doing this.

More Help

For detailed help and official information, visit the Microsoft support page on Security Processor Troubleshooting.

Summary

• The TPM Troubleshooter in Windows 11 helps you find and fix problems with your computer’s security chip.
• Using the Windows Security app, you can easily run this tool without needing technical skills.
• If problems remain, clearing the TPM (after backing up your data) can help reset it.
• Always keep your system updated and check the official Microsoft support if you need more help.

We hope this guide helps you keep your Windows 11 device secure and running smoothly!

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