How to Enable or Disable Remote Assistance Connections in Windows 11
You can control Remote Assistance connections in Windows 11 by changing a few system settings.
Windows Remote Assistance is a built-in feature that lets someone you trust take control of your PC remotely to help fix problems. This feature is really important if you need to get or give tech support when you’re not in the same place.
Remote Assistance is usually on by default, but you might want to turn it off for security when you’re not using it.
You’ll find these settings in the System Properties window, under the Remote tab. Don’t worry, this won’t affect Microsoft’s Quick Assist app.
Adjust system settings in the Remote tab of System Properties to enable or disable Remote Assistance. Check the box to allow connections or uncheck it to disable them. This setting controls the built-in Windows Remote Assistance feature.
Option One
Enable or Disable Remote Assistance Using System Properties
- Open System Properties (SystemPropertiesRemote.exe). ⚠️ Requires admin privileges
- In the Remote tab, check the box to enable or uncheck it to disable Allow Remote Assistance connections to this computer. Then click OK.
Option Two
Enable or Disable Remote Assistance Using Command Lines
Enable Remote Assistance
This is the default setting.
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowFullControl /t REG_DWORD /d 1 /f
netsh advfirewall firewall set rule group="Remote Assistance" new enable=yes
⚠️ Requires admin privileges
Disable Remote Assistance
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 0 /f
netsh advfirewall firewall set rule group="Remote Assistance" new enable=no
⚠️ Requires admin privileges
Option Three
Enable or Disable Remote Assistance Using Local Group Policy Editor
You can turn remote assistance on or off using the Local Group Policy Editor, but this tool is only found in Windows 11 Pro, Enterprise, and Education versions.
- Open the Local Group Policy Editor (gpedit.msc). ⚠️ Requires admin privileges
- Navigate to this location in the left pane:
Computer Configuration > Administrative Templates > System > Remote Assistance
- In the right pane, double-click Configure Solicited Remote Assistance to edit it.
Enable Remote Assistance
This is the default setting.
A) Choose ‘Not Configured’.
Disable Remote Assistance
This will turn off Remote Assistance.
A) Choose ‘Disabled’.
B) Click OK.
You can now close the Local Group Policy Editor.
Option Four
Enable or Disable Remote Assistance Using Registry
Enable Remote Assistance
This is the default setting.
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fAllowToGetHelp /f
Disable Remote Assistance
This will turn off Remote Assistance.
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fAllowToGetHelp /t REG_DWORD /d 0 /f
Summary
Windows Remote Assistance lets someone you trust help fix your computer from afar, and you can easily turn it on or off using several methods.
Should I turn off remote assistance?
There are many other tools available for remote computer access. Personally, I like Google’s Chrome Remote Desktop.
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About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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