How to Unlink Devices from Your Microsoft Account
You unlink devices from your Microsoft account through the Devices page in your account settings.
This action removes a specific PC, Xbox, or other gadget, preventing it from accessing Microsoft services like the Microsoft Store.
Microsoft allows you to link up to 10 devices, such as PCs, Xbox consoles, and phones, to a single account. Keeping this list current ensures you stay within the limit and effectively manage your digital footprint.
For example, if you’ve upgraded your laptop or sold a tablet, unlinking it frees up a slot for a new device.
Visit the Microsoft Store device management page and sign in. Locate the device you want to remove and click “Unlink,” then confirm the action. This process severs the connection for app store licenses but does not factory reset the device.
Why Unlink Microsoft Account Devices?
You should unlink Microsoft account devices when you hit the 10-device limit for app downloads or want to improve your account’s security. Unlinking frees up a spot for new devices and ensures only your current gadgets are connected to your Microsoft data.
What Happens When You Unlink a Device?
When you unlink a device from your Microsoft account, it loses its connection to your app store licenses, but the computer isn’t factory reset. The device still works, but your account won’t be tied to it for app updates, and the new owner can use it.
Before You Begin: Back Up Your Data
Before you unlink Microsoft account devices, it’s crucial to back up your important files to an external drive or cloud storage. Removing a device from your account doesn’t automatically erase your personal data, so backing up protects your information if you’re selling or donating the device.
Removing vs. Signing Out
Signing out of Windows removes your account from your current session. Meanwhile, removing a device from the Microsoft account security dashboard deletes that device’s record from Microsoft’s servers. Always remember to sign out of Windows Settings before you remove a device from the online portal.
How to Unlink Microsoft Account Devices
- Visit the Microsoft Store device management page.
- Sign in with your credentials.
- Locate the device you wish to remove.
- Click Unlink.

- Confirm the action by clicking Unlink again.

To unlink Microsoft account devices, first go to the Microsoft Store device management page and sign in with your Microsoft account details. Then, find the specific device you want to remove from your list and click the ‘Unlink’ button, confirming the action when prompted.
Security Implications: Selling or Losing Devices
When selling or losing a device, consider its security implications by using features like Remote Lock or Find My Device before unlinking your Microsoft account. Unlinking alone doesn’t protect your data if someone has your password or accesses the device, so always remove your account first.
Troubleshooting Device Removal
If you see an error, try these steps:
- Clear your browser cache and cookies.
- Use a different web browser.
- Check the Microsoft support page for service outages.
- Ensure you are not trying to remove the device you are currently using.
Summary
Unlinking devices helps you stay under the 10-device limit and keeps your account secure. Remember to back up your data and sign out of your account locally before removing a device from the Microsoft dashboard. This ensures your personal information stays private when you sell or lose a computer.
Does removing a device from my account factory reset it?
No, removing a device from your Microsoft account does not factory reset it; it only disconnects it from app store licenses. To erase all your personal data and truly reset the device, you must manually perform a factory reset through Windows Settings before giving it away.Does removing a device from my account factory reset it?
No, removing a device from your Microsoft account does not factory reset it. It only removes the link between your account and the device for app store licenses. To erase your personal data, you must perform a full factory reset through the Windows Settings menu before handing the device to someone else.
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