How to Enable or Disable Remote Assistance Connections in Windows 11
Remote Assistance in Windows 11 lets a trusted friend or IT helper connect to your PC from another location to troubleshoot and fix problems together. This built-in tool uses secure invitations and 6-digit passwords to keep unauthorized people out while someone helps you.
You can turn these connections on or off through the System Properties window whenever you want to lock down your PC for extra security. The feature runs separately from the newer Quick Assist app, so disabling it will not affect your other remote connection tools.
Adjust system settings in the Remote tab of System Properties to enable or disable Remote Assistance. Check the box to allow connections or uncheck it to disable them. This setting controls the built-in Windows Remote Assistance feature.
Enable or Disable Remote Assistance Using System Properties
- Open System Properties (SystemPropertiesRemote.exe). ⚠️ Requires admin privileges
- In the Remote tab, check the box to enable or uncheck it to disable Allow Remote Assistance connections to this computer. Then click OK.
Option Two
Enable or Disable Remote Assistance Using Command Lines
Enable Remote Assistance
This is the default configuration.
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 1 /f
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowFullControl /t REG_DWORD /d 1 /f
netsh advfirewall firewall set rule group="Remote Assistance" new enable=yes
⚠️ Requires admin privileges
Disable Remote Assistance
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Remote Assistance" /v fAllowToGetHelp /t REG_DWORD /d 0 /f
netsh advfirewall firewall set rule group="Remote Assistance" new enable=no
⚠️ Requires admin privileges
Option Three
Enable or Disable Remote Assistance Using Local Group Policy Editor
Windows 11 Pro, Enterprise, and Education editions allow you to toggle remote assistance using the Local Group Policy Editor (a tool that manages remote connection behavior). Administrator rights are necessary for modifications.
- Open the Local Group Policy Editor (gpedit.msc). ⚠️ Requires admin privileges
- Navigate to this location in the left pane:
Computer Configuration Administrative Templates System Remote Assistance
- In the right pane, double-click Configure Solicited Remote Assistance to edit it.
Enable Remote Assistance
This is the default configuration.
A) Choose 'Not Configured'.
Disable Remote Assistance
This turns off Remote Assistance.
A) Choose 'Disabled'.
B) Click OK.
Close the Local Group Policy Editor.
Option Four
Enable or Disable Remote Assistance Using Registry
Enable Remote Assistance
This is the default configuration.
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fAllowToGetHelp /f
Disable Remote Assistance
This turns off Remote Assistance.
reg add "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services" /v fAllowToGetHelp /t REG_DWORD /d 0 /f
Summary
Windows Remote Assistance lets someone you trust resolve computer issues from afar. Toggle the feature on or off using several methods.
Should I turn off remote assistance?
Other tools available for remote computer access include Google's Chrome Remote Desktop.
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About the Author
Richard
Tech Writer, IT Professional
Richard, a writer for Geek Rewind, is a tech enthusiast who loves breaking down complex IT topics into simple, easy-to-understand ideas. With years of hands-on experience in system administration and enterprise IT operations, he’s developed a knack for offering practical tips and solutions. Richard aims to make technology more accessible and actionable. He's deeply committed to the Geek Rewind community, always ready to answer questions and engage in discussions.
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