Install SuiteCRM on Ubuntu with Apache2, MariaDB and PHP 7.2

SuiteCRM is an open-source alternative to the popular customer relationship management (CRM) software, SugarCRM. SuiteCRM got started when SugarCRM team decided to stop development of their open-source version of the popular CRM application.

SuiteCRM is one of the best open-source CRM management software to run your business. It is used by thousands of businesses worldwide to manage their CRM and ERP processes. It contains all the functionalities required for running any business with CRM needs.

SuiteCRM is a good place to start when you’re looking for a customer relationship management solution. This open-source CRM software is built on the LAMP / LEMP stack… and offer features that will help you run your business and collaborate with your customers and employees…

For more about SuiteCRM, please check its homepage.

This brief tutorial is going to show students and new users how to install SuiteCRM on Ubuntu 16.04 and 18.04 LTS.

To get started with installing SuiteCRM, follow the steps below:

Step 1: Install Apache2 HTTP Server

SuiteCRM requires a web server and Apache2 HTTP server is the most popular open source web server available today. To install Apache2 server, run the commands below:

sudo apt update
sudo apt install apache2

After installing Apache2, the commands below can be used to stop, start and enable Apache2 service to always start up with the server boots.

sudo systemctl stop apache2.service
sudo systemctl start apache2.service
sudo systemctl enable apache2.service

Now that Apache2 is installed. to test whether the web server is working, open your browser and browse to the URL below.

Apache2 Test Page

If you see the page above, then Apache2 is successfully installed.

Step 2: Install MariaDB Database Server

SuiteCRM also requires a database server to store its content. If you’re looking for a truly open source database server, then MariaDB is a great place to start. To install MariaDB run the commands below:

sudo apt-get install mariadb-server mariadb-client

After installing MariaDB, the commands below can be used to stop, start and enable MariaDB service to always start up when the server boots.

Run these on Ubuntu 16.04 LTS

sudo systemctl stop mysql.service
sudo systemctl start mysql.service
sudo systemctl enable mysql.service

Run these on Ubuntu 18.10 and 18.04 LTS

sudo systemctl stop mariadb.service
sudo systemctl start mariadb.service
sudo systemctl enable mariadb.service

Next, run the commands below to secure the database server with a root password if you were not prompted to do so during the installation.

sudo mysql_secure_installation

When prompted, answer the questions below by following the guide.

  • Enter current password for root (enter for none): Just press the Enter
  • Set root password? [Y/n]: Y
  • New password: Enter password
  • Re-enter new password: Repeat password
  • Remove anonymous users? [Y/n]: Y
  • Disallow root login remotely? [Y/n]: Y
  • Remove test database and access to it? [Y/n]:  Y
  • Reload privilege tables now? [Y/n]:  Y

Now that MariaDB is installed, to test whether the database server was successfully installed, run the commands below.

sudo mysql -u root -p

type the root password when prompted.

mariadb welcome

If you see a similar screen as shown above, then the server was successfully installed.

Step 3: Install PHP 7.2 and Related Modules

SuiteCRM is a PHP based CMS and PHP is required. However, PHP 7.2 may not be available in Ubuntu default repositories. To run PHP 7.2 on Ubuntu 16.04 and previous, you may need to run the commands below:

sudo apt-get install software-properties-common
sudo add-apt-repository ppa:ondrej/php

Then update and upgrade to PHP 7.2

sudo apt update

Next, run the commands below to install PHP 7.2 and related modules.

sudo apt install php7.2 libapache2-mod-php7.2 php7.2-common php7.2-mysql php7.2-gmp php7.2-curl php7.2-intl php7.2-mbstring php7.2-xmlrpc php7.2-gd php7.2-bcmath php7.2-imap php7.2-xml php7.2-cli php7.2-zip

After installing PHP 7.2, run the commands below to open PHP default configuration file for Apache2.

sudo nano /etc/php/7.2/apache2/php.ini

The lines below is a good settings for most PHP based CMS. Update the configuration file with these and save.

file_uploads = On
allow_url_fopen = On
short_open_tag = On
memory_limit = 256M
upload_max_filesize = 100M
max_execution_time = 360
date.timezone = America/Chicago

Everytime you make changes to PHP configuration file, you should also restart Apache2 web server. To do so, run the commands below:

sudo systemctl restart apache2.service

Now that PHP is installed, to test whether it’s functioning, create a test file called phpinfo.php in Apache2 default root directory. ( /var/www/html/)

sudo nano /var/www/html/phpinfo.php

Then type the content below and save the file.

<?php phpinfo( ); ?>

Next, open your browser and browse to the server’s hostname or IP address followed by phpinfo.php


You should see PHP default test page.

PHP Test Page

Step 4: Create SuiteCRM Database

Now that you’ve installed all the packages that are required for SuiteCRM to function, continue below to start configuring the servers. First run the commands below to create a blank SuiteCRM database.

To logon to MariaDB database server, run the commands below.

sudo mysql -u root -p

Then create a database called suitecrm


Create a database user called suitecrmuser with a new password

CREATE USER 'suitecrmuser'@'localhost' IDENTIFIED BY 'new_password_here';

Then grant the user full access to the database.

GRANT ALL ON suitecrm.* TO 'suitecrmuser'@'localhost' IDENTIFIED BY 'user_password_here' WITH GRANT OPTION;

Finally, save your changes and exit.


Step 5: Download SuiteCRM Latest Release

To get SuiteCRM latest release you may want to use Github repository. Install git tool to download SuiteCRM packages..

sudo apt install curl git
curl -sS | sudo php -- --install-dir=/usr/local/bin --filename=composer

After installing curl above, change into the Apache2 root directory and download SuiteCRM packages from Github.

cd /var/www/html
sudo git clone suitecrm
cd /var/www/html/suitecrm
sudo composer install --no-dev

Then run the commands below to set the correct permissions for SuiteCRM root directory and give Apache2 control.

sudo chown -R www-data:www-data /var/www/html/suitecrm/
sudo chmod -R 755 /var/www/html/suitecrm/

Step 6: Configure Apache2

Finally, configure Apahce2 site configuration file for SuiteCRM. This file will control how users access WebsiteBaker content. Run the commands below to create a new configuration file called suitecrm.conf

sudo nano /etc/apache2/sites-available/suitecrm.conf

Then copy and paste the content below into the file and save it. Replace the highlighted line with your own domain name and directory root location.

<VirtualHost *:80>
     DocumentRoot /var/www/html/suitecrm

     <Directory /var/www/html/suitecrm/>
          Options FollowSymlinks
          AllowOverride All
          Require all granted

     ErrorLog ${APACHE_LOG_DIR}/error.log
     CustomLog ${APACHE_LOG_DIR}/access.log combined

Save the file and exit.

Step 7: Enable the SuiteCRM and Rewrite Module

After configuring the VirtualHost above, enable it by running the commands below

sudo a2ensite suitecrm.conf
sudo a2enmod rewrite
sudo systemctl restart apache2.service

Then open your browser and browse to the server domain name. You should see SuiteCRM setup wizard to complete. Please follow the wizard carefully.

Then follow the on-screen instruction. accept the agreement. then continue

SuiteCRM Ubuntu Install

Next, validate that all your PHP requirements are met and continue

SuiteCRM Ubuntu setup

After that, type in the database connection info you created above and continue. You’ll also create and admin account to manage SuiteCRM portal.

SuiteCRM Ubuntu install

After installing, logon to the backend using the admin account created previously.

SuiteCRM ubuntu install


SuiteCRM ubuntu setup

Congratulation! You have successfully installed SuiteCRM on Ubuntu 16.04 | 18.04 and 18.10.


  1. hello …I follow all instructions in the tutorial and when i got to installing page after added all requirements it suddenly stooped while installing and give me (Apache/2.4.29 (Ubuntu) Server at (IP adress ) Port 80 i using ec2 intance free tier and i change security group and added port 80 http but still not work ….any advice ?

  2. This worked, installed it via VMWare Workstation for practice purposes and will install it as an EC2 instance in AWS. Thanks!

  3. so close but got this error
    Could not connect to the database. Please refer to suitecrm.log for details (0).
    Fatal error: Uncaught Exception: Could not connect to the database. Please refer to suitecrm.log for details (0). in /var/www/html/suitecrm/include/utils.php:1884 Stack trace: #0 /var/www/html/suitecrm/include/database/MysqliManager.php(327): sugar_die(‘Could not conne…’) #1 /var/www/html/suitecrm/include/database/DBManagerFactory.php(150): MysqliManager->connect(Array, true) #2 /var/www/html/suitecrm/include/entryPoint.php(182): DBManagerFactory::getInstance() #3 /var/www/html/suitecrm/index.php(47): require_once(‘/var/www/html/s…’) #4 {main} thrown in /var/www/html/suitecrm/include/utils.php on line 1884

  4. If you run into the problem that your composer version is too high, try downgrading it with

    sudo -H composer self-update 1.4.1

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