Fix WiFi Connection Issues on Windows 11

This post shows steps for students and new users to fix WiFi connection problems in Windows 11. If you can’t browse the web or stream movies online, chances are you’re not connected to your WiFi network and can’t get onto the Internet.

Connection problems can be due to problems with the website, your device, the WiFi router, or your Internet Service Provider (ISP). Using the troubleshooting steps below should diagnose the problem and get your Windows computer working again.

Check these things before troubleshooting your Windows device’s WiFi connection.

Make sure the Windows device’s WiFi is turned on. If you see the “No internet connection” icon on the right side of the taskbar, then click on the icon and verify that the WiFi adapter is turned on. If it isn’t, select expand and turn on the WiFi on Windows.
If you’re using a laptop with a physical WiFi switch on the body, make sure it’s switched on.
Make sure Airplane mode is turned off.
If you’re currently connected to your WiFi network, select the WiFi name. Underneath the network name, select Disconnect, wait a moment and then select Connect again to join the WiFi network.

Check those things above before continuing below.

Restart your home WiFi router

When you are having internet connection issues, another thing to do is check your home router. There are usually indicator lights to indicate connectivity on the device. See if the light for the Internet is solid green or indicating something is wrong.

If the internet connection indicator light is green but the router still has connection issues, restart it. Everyone connected to your WiFi network will be temporarily disconnected when you do this.

Follow these steps to restart your router:

First, unplug the power cable for the WiFi router from the power outlet.
Next, unplug the power cable for the modem from the power outlet.
Wait at least 10 seconds or so.
Plug the modem back into the power outlet. The lights on the modem will blink. Wait for them to stop blinking.
Plug your router back into the power outlet. Wait a few minutes for the modem and router to power on fully. You can usually tell when they’re ready by looking at the status lights on the device.
On your PC, try to connect again.

Check your PC and troubleshoot

On your Windows 11 PC, make sure the Airplane mode is off. You can select the Network icon on the right side of the taskbar, then make sure the Airplane mode quick setting is turned off.

If you cannot browse the web or the Internet, run Windows Network Adapter troubleshooter. You can start the troubleshooter by following the steps below:

Select Start, and go to Settings > System > Troubleshoot > Other troubleshooters.

Next to Network Adapter, select Run and follow the instructions.

When you do that, Windows will start diagnosing issues related to your network and internet connectivity. After a brief moment, depending on your computer, Windows should return with a result.

A fix will be done if one is found, and Windows will give you detailed reasons. You can then recheck your internet connection.

Try connecting to the same WiFi on a different device

If you tried all the steps above and still have issues connecting to the Internet, try another device on the same WiFi network. If you can connect, the source of the problem is likely due to your Windows device.

If you can’t connect to the network on any device, it might be a problem with your WiFi router or internet service provider.

You may want to contact your service provider to check the service to your home.

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