Quick Assist is a helpful tool built into Windows 11 that lets you get or give help on a computer from far away. It’s great if you want to fix a problem or show someone how to do something on their PC without being there in person.

Here’s how it works: the person helping shares a special security code with the person needing help. This code lets the helper connect safely to the other computer.

Follow the easy steps below to use Quick Assist to help someone or get help yourself.

1. Open Quick Assist

To open Quick Assist:

• Click the Start button (the Windows icon) on the bottom left of your screen, or press the Windows key on your keyboard.
• Type Quick Assist in the search box.
• Click the Quick Assist app when it shows up.
• Tip: You can also open it quickly by pressing Ctrl + Windows key + Q together.

2. Start Quick Assist

After opening Quick Assist, you’ll see two main choices:

• Get help – Use this if you want to receive help from someone.
• Help someone – Use this if you want to help another person.

If you’re helping someone else, click Help someone. You may be asked to sign in with your Microsoft account.

3. Share the Security Code

When you click Help someone, Quick Assist will create a security code. Share this code with the person you want to help.

They need this code to let you connect to their PC safely.

Important: Only share this code with the person you’re helping. Don’t post it online or share it with strangers.

4. The Person Getting Help Enters the Code

Tell the person you’re helping to open Quick Assist on their PC (same way you did).

They should:

• Click Get help.
• Type in the security code you gave them in the box labeled “Security code from assistant“.
• Click Submit.

They will then see a message asking to allow screen sharing. They need to click Allow to continue.

5. Wait for the Connection to Start

After the person allows the connection, you will see their screen on your computer.

If you chose to take full control, you can now move their mouse, open programs, and help fix problems as if you were sitting right in front of their PC.

6. Use the Quick Assist Toolbar

A small toolbar will appear on your screen with these buttons:

• Pause: Temporarily stop the session.
• Annotate: Draw on the screen to explain things.
• Task Manager: Open Task Manager on the other PC.
• Restart: Restart the other PC and reconnect automatically.
• End: Stop the Quick Assist session.

7. Ending the Session

When you’re done helping:

• Click Leave on the Quick Assist toolbar.
• Confirm by clicking End in the pop-up window.

This will close the connection and Quick Assist window.

Tips for a Smooth Quick Assist Session

• Make sure both computers have good internet to avoid interruptions.
• Close any private or sensitive windows before sharing your screen.
• Keep talking using phone or chat to explain what you’re doing.

Quick Assist is a fast and easy way to help or get help on a Windows 11 PC from anywhere. Just be sure to keep security codes private and respect each other’s privacy during the session.

Summary

• Quick Assist helps you give or get remote help on Windows 11 computers.
• It uses a secure code to connect safely.
• Always keep security codes private and protect personal info.
• Good communication and internet help make the session better.