If you frequently see pop-ups and ads or are redirected to web pages you didn’t ask for, you might have unwanted programs or malware installed on your computer.
These pop-ups won’t go away on their own. Serious malware software will change your default homepage and search engine on Chrome.
To avoid these things, you should watch for things that look too good to be true. For example, winning a sweepstake or seeing expensive items for free is sometimes a trick to get you to download malware.
To remove unwanted programs and pop-ups from Windows, open Chrome on your computer and follow the steps below:
At the top right, click More Settings. At the bottom, click Advanced. Under “Reset,” click Reset. Confirm by clicking Reset.
This should reset Chrome and turn off all extensions that may have been installed.
Use Google Chrome Cleanup Tool
Click Download now. When the file is downloaded, you’ll see it at the bottom. Click the filename (chrome_cleanup_tool.exe). Windows will ask if you want to run the file. Click Run.
The Chrome Cleanup Tool will scan your computer. You’ll see a list of any malicious software found.
Click Remove suspicious programs.
Chrome will open a new tab and ask you to reset your settings. Click Reset.
If the above steps didn’t help, try step 3:
Uninstall Malware from Windows
If all the steps above still don’t remove the unwanted programs and pop-ups, go to the Windows program and uninstall malware software from the machine.
Click Start –> Settings
Then select Apps
See the Apps list and remove suspicious programs and software you didn’t install.
In the future, avoid unwanted software by downloading files or visiting sites you know are secure.